Legal
Privacy Policy
1. About This Policy
Marcahandel Adult Family Home (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit this website (the “Website”) or contact us through it, how we use and protect that information, and the choices you have.
This policy applies only to the Website. Information about residents and their care is handled separately, in line with the laws that apply to care providers, and is not covered by this policy.
2. Information We Collect
Information you give us. When you use our contact form, call us, or email us, you may give us:
- Your name, phone number, and email address
- The reason for your inquiry, such as scheduling a tour or asking about our services
- Your preferred way to be contacted
- Anything else you choose to include in your message
Saved drafts. If you choose to save your progress on our contact form and finish later, we temporarily store what you have entered so you can come back to it. Drafts are kept for up to 7 days and are then deleted automatically. A draft is not sent to us or treated as an inquiry until you press Submit.
Information collected automatically. Like most websites, we and our service providers may automatically collect technical information such as your IP address, browser type, device type, the pages you visit, the date and time of your visit, and the website that referred you. This is collected through server logs and cookies.
3. Please Do Not Send Sensitive Information Through the Website
Please do not include detailed medical or health information, Social Security numbers, insurance or bank account numbers, or other highly sensitive details in our contact form or in email. We are glad to talk through your loved one’s needs directly by phone or in person.
4. How We Use Your Information
- Respond to your questions and inquiries
- Schedule and confirm tours
- Provide information about our home and services
- Keep a record of inquiries and our communications with you
- Protect the Website from spam, fraud, and misuse
- Improve the Website and how it works
- Comply with legal obligations
5. Cookies and Analytics
Cookies are small files stored on your device that help a website work and remember your preferences. Our Website uses cookies that are necessary for it to function and for the contact form to work, including the save-and-finish-later feature.
You can control or delete cookies through your browser settings. Blocking some cookies may affect how parts of the Website work.
6. How We Share Information
We do not sell your personal information. We share it only in these limited situations:
- With service providers who help us run the Website and communicate with you, such as our web hosting, website form, and email providers. They may use your information only to provide services to us.
- When required by law or to respond to a valid legal request
- When needed to protect the rights, safety, or property of our residents, staff, visitors, or the Website
- With your permission
7. How Long We Keep Information
We keep inquiry information for as long as we need it to respond to you and to keep reasonable business records, generally no longer than [12] months unless the inquiry leads to further contact or a legal requirement applies. Saved form drafts are deleted automatically after 7 days.
8. How We Protect Information
We use reasonable measures to protect information submitted through the Website, including an encrypted (HTTPS) connection and access controls on our website systems. No website or method of transmission is completely secure, so we cannot guarantee absolute security.
9. Your Choices
You may contact us at any time to ask what information we have about you, to correct it, to ask us to delete it, or to ask us to stop contacting you. We will respond as quickly as we reasonably can and as required by law. Our contact details are below.
10. Children's Privacy
The Website is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, please contact us and we will delete it.
11. Links to Other Websites
The Website may link to other websites, such as government or health resources. We do not control those websites and are not responsible for their privacy practices. We encourage you to read their policies.
12. Contact Us
If you have questions about this Privacy Policy or want to make a request, please contact us:
Marcahandel Adult Family Home
2536 Simon Ln NE, Olympia, WA 98506
Phone: (206) 335-1704 or (360) 878-8524
Email: marcahandel@yahoo.com